Process Optimization

Objective

Identify business process improvement opportunities through a cross functional workshop attended by those actively transacting the identified process
Generate specific ideas or opportunities to improve efficiency, effectiveness & performance

Process optimization workshops:

Consist of a 2- to 4-day cross functional workshop
Categorize and prioritize opportunities based on effort vs. impact, organizational involvement, and ROI
Capture inputs to technology enhancement/upgrade requirements
Create a prioritized and sequenced process improvement roadmap

See our Process Improvement Case Study HERE

Process First Approach

Realize immediate efficiency and effectiveness benefits from process improvements
Develop specific process, user, and business requirements to more effectively enhance/deploy necessary business systems
Reduce the timeframe and cost associated with system implementation, integration, and iterative post deployment enhancements
Avoid long periods of business adoption and disruption
Align internal organization understanding of process interdependencies

Our proprietary Process Optimization methodology achieves and sustains process excellence as a competitive advantage. ROI realized by our clients has included Process Efficiency, Cost Reduction / Avoidance, Revenue Growth, Service Delivery Improvements, Cycle Time / Lead Time, and improved customer experience.
Our approach consists of the following elements:

Business Process Analysis (BPA)
Cross functional Process Optimization workshop
Prioritized Process Improvement Roadmap
Rapid Result Improvement Management
ROI Realization Reporting
System Requirement Detail