“Great perspectives at a very good value. Flexible enough to change mid-engagement in response to our changing needs.”
– Jon Secrest
3 STEP ENGAGMENT PROCESS
HOW IS CCS DIFFERENT
As a boutique consulting firm, we provide a customized solution to match each of our customer’s unique business environments and circumstances. Our structure also allows us to be more nimble, flexible, and responsive than larger firms and pride ourselves on delivering the expertise of larger firms without the high cost and “cookie cutter approach”.
CCS uses a fixed bid approach that allows our customers to effectively plan and budget for project costs, while holding CCS accountable for delivering the agreed upon milestones, metrics, results and business impacts.
We propose a holistic business transformation approach that that brings the customer experience strategy, process optimization improvement plan, and implementation plan together. We know you can’t optimize your business performance by merely installing a new system.
We act as part of your team, rolling up our sleeves to help your team make the real changes that drive results.